Versatile Media Wall 9 Flame Colours Electric Fireplace with Remote

Specifications:

• Best Range: 400 square feet
• Product Type: Fireplace
• Fuel Type: Electric
• Heat-Producing: Yes
• Finish: Black
• Material: Tempered Glass
• Adjustable Brightness: 5
• Temperature Range: 60 F to 82 F
• Power: 900W/1800W
• Maximum Heat Output: 5120BTU
• Fireplace Remote Included: Yes

Package Content:

• 1 x Electric Fireplace
• 1 x Remote Control

Why Choose the Smallbee UK Electric Fireplace?

3-in-1 Design Flexibility: Whether you prefer a sleek wall-mounted look, a cozy standalone setup, or a recessed installation, this electric fireplace adapts to your design needs, offering unmatched versatility for any room layout. It's an ideal electric fireplace insert for any room.

Dual Operation Modes: Enjoy the convenience of adjusting settings manually or with the included remote control. Easily control the flame color, brightness, temperature, and timer from the comfort of your seat. This electric fireplace insert offers convenience and ease of use.

Customizable Ambiance: With 9 vibrant flame colors and 5 adjustable brightness levels, you can create the perfect atmosphere for any occasion, from a romantic evening to a lively party. It's the perfect fireplace electric insert for creating a customizable ambiance.

Efficient Heating: Warm up spaces up to 400 square feet efficiently, making it ideal for small to medium-sized rooms. Experience consistent comfort and warmth without the mess of traditional fireplaces. This electric fireplace heater is perfect for efficient heating.

Family-Friendly Safety: The cool-to-touch tempered glass front ensures safety for families with children and pets. The fireplace also features an automatic shutoff for added peace of mind, making it a worry-free addition to your home. Safety and peace of mind are key features of this electric fireplace.

Frequently Asked Questions

Q1: What is the Smallbee UK Media Wall Electric Fireplace under TV?
A1: This series of Smallbee UK Media Wall Electric Fireplace is a versatile and stylish electric fireplace, which also is the most popular choice for media wall designs. It features advanced LED technology to create realistic flickering flames and offers a choice of crystal stones or faux logs for decoration, perfect for creating a media wall fireplace and be mounted under TV.

Q2: What installation options are available for this fireplace?
A2: For Version A

• Recessed: Install it recessed into the wall for a built-in appearance, ideal for a media wall unit.
• Wall-Mounted: Mount it on the wall to avoid cutting a big hole on it.
• Standalone: Use it as a freestanding unit.

For Version B

• Wall-Mounted: Mount it on the wall to avoid cutting a big hole on it.
• Standalone: Use it as a freestanding unit.

Q3: How do I choose between Version A and Version B?
A3: The 2 versions basically have the same appearance, but version A is upgraded with the vent on the front, which makes it can be inserted to walls. If you're going to build a media wall, please go for Version A. Otherwise, you can choose Version B.

Q4: Can I switch on the flame effect while not having the heat?
A4: Yes, All of our products can use lighting effects without heating, because the brightness, colours of the flame and heat levels are controlled by different buttons.

Q5: What are the key features of this LED electric fireplace?
A5:

• 9 Flame Colours: Choose from a spectrum of colours to match your mood and decor.
• 5 Brightness Levels: Adjust the flame brightness to create the perfect ambiance.
• Dual Operation Modes: Control settings manually or with the included remote control for your convenience.
• Efficient Heating: Heats spaces up to 400 square feet with a maximum output of 5120 BTU.
• Family-Friendly Safety: Cool-to-touch tempered glass front and automatic shutoff feature.

Q6: What materials is the fireplace made of?
A6: The fireplace features a tempered glass front and a black finish, providing a sleek and modern look, perfect for modern media wall designs.

Q7: Is a remote control included?
A7: Yes, a remote control is included with the fireplace, allowing you to easily adjust the flame colour, brightness, temperature, and timer.

Q8: What is the power and heating capacity of this fireplace?
A8: The fireplace operates at 900W/1800W power and provides a temperature range of 60°F to 82°F, making it an efficient electric fireplace heater. And it's capable of heating rooms up to 400 square feet efficiently, making it ideal for small to medium-sized rooms.

Q9: What are the safety features of this fireplace?
A9: The fireplace has a cool-to-touch tempered glass front, making it safe for families with children and pets. It also includes an automatic shutoff feature for added safety.

Q10: Can this fireplace be used in different rooms?
A10: Yes, the Smallbee UK Electric Fireplace is versatile and can be used in various settings:

• Media Wall: Perfect for inserting under a TV.
• Bedroom: Create a warm and tranquil atmosphere with this electric fireplace insert.
• Home Office: Add sophistication and warmth to your workspace with this modern electric fireplace.
• Festive Centerpiece: Ideal for holiday decorations and family gatherings, enhancing your Christmas fireplace setup.

This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Smallbee, you agree to the terms outlined herein.

A. SHIPPING LOCATIONS

At Smallbee, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.

B. SHIPPING COSTS

We are pleased to offer free shipping on orders to most cities within the UK.

However, please note that there is an additional delivery surcharge for orders to the following areas:

• Scottish Highlands
• Scottish Offshore Islands
• N.Ireland
• Channel Islands
• Isle Of Wight
• Isle Of Man
• Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).

If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.

C. TRANSIT, HANDLING & ORDER CUT-OFF TIME

Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).

D. SHIPPING PARTNERSHIPS

We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.

E. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@smallbee.co.uk.

F. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

G. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

By placing an order through Smallbee UK you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.

A. 30-DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.

B. LIMITED ONE-YEAR WARRANTY

Smallbee UK provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.

C. SUPPORT POST-WARRANTY

If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.

D. RETURN PROCESS

To start a return, you need to contact us at service@smallbee.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

E. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.

F. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at service@smallbee.co.uk.

G. RETURN SHIPPING FEE

If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Smallbee. Otherwise, the fee should be borne by the customers.

H. REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too. 

I. WORKING HOURS

Our working hours are listed below and all emails will be answered during these hours. At the same time, the refund operation is not carried out during non-working hours. Please wait for the email reply from the customer service team for details. Thank you.

Working Hours:

Monday to Friday: 9:30 am - 5 pm
Saturday and Sundays: Closed
Bank Holiday: Closed

Email: service@smallbee.co.uk